Track Your Order

Enter the tracking number from your shipping confirmation email to see where your package is.

Tracking FAQ

Where do I find my tracking number?
We email a tracking link as soon as your order ships. If you can't find it, check your spam or promotions folder, or search for "Jovemora" in your inbox.

My order has more than one package.
Items made at different facilities may ship separately. You'll receive a tracking number for each shipment.

My tracking hasn't updated.
It can take 24–48 hours (sometimes up to 5 business days) for the carrier to scan a new package into their system.

Still need help?
Email support@jovemora.com with your order number (for example #1001) and we'll check on it for you.