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Cancellation & Modification Policy

We start preparing orders quickly, so changes are only possible for a short time.

  • You can cancel or make changes to your order (address, design, size or color) within 12 hours of placing your order.
  • To request a change, email support@jovemora.com with your order number and the details you want to update.
  • After 12 hours, your order is locked for processing and can no longer be cancelled or modified.

Note: once your order has shipped, you can still use our Refund & Replacement Policy.

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